Privacy Policy

www.goinsurance.co.za is committed to protecting the privacy of our website users and adheres to the principles outlined in the Protection of Personal Information Act (POPIA), which governs the collection, use, and disclosure of personal information in South Africa.

Information We Collect

We collect personal information from you when you:

  • Visit our website
  • Sign up to our blog 
  • Request a 15-minute Google Meet with a broker
  • Request a quote from one of our direct insurance partners

The personal information we collect may include:

  • Name and surname
  • Email address
  • Phone number
  • Other information relevant to our services

How We Use Your Information 

We use your personal information for the following purposes:

  • To provide our services and products to you. 
  • To communicate with you and respond to your queries. 
  • To personalise your experience on our website.
  • To improve our services + products.
  • To send you information about our products and services via SMS + Email. 

How We Protect Your Information 

We take reasonable technical and organizational measures to ensure the security and integrity of your personal information, including:

  • Implementing access controls and authentication measures.
  • Regularly updating and patching your systems.
  • Conducting regular security audits and risk assessments. 

Sharing Your Information 

We may share your personal information with:

  • Our employees and authorized agents. 
  • Third-party service providers and partners.
  • Law-enforcement agencies and regulatory bodies.
  • Direct insurers on our platform. 
  • Brokers on our platform. 
  • Other entities, with your consent or as required by law.

Your Rights 

You have the right to:

  • Access and correct your personal information.
  • Object to the processing of your personal information.
  • Request the deletion of your personal information.
  • Complain to the Information Regulator.

Changes to this policy 

We may update this privacy policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email.

Contact Us 

If you have any questions or concerns about our privacy policy, please email us at info@goinsurance.co.za

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Terms & Conditions

When you request a quote from GoInsurance we pass your details onto a direct insurer on our partner panel. This is through Crisp Solutions (Pty) Ltd who holds the relationship with the insurers.

Those partners are currently:
– 1Life
– KingPrice

Your Name & Cellphone number are passed over to the insurer via an API (digital handshake). Your details are also stored in our database so we can reach out to you about future deals or interesting content published on our website via SMS. By accepting the terms and conditions you have provided us with consent to market to you via SMS. You’ve also provided consent for the direct insurer to call you with a quote.

Don’t worry, we’ll never spam you or share your details with third parties besides the lead partner we originally matched you with. You’re in control and can unsubscribe at any time (although we hope you’ll stay with us!).

Drop us an email if you have any questions.

The GoInsurance Team

Thank you for requesting a quote!

We’ve partnered up with 1Life and KingPrice to bring you a competitive quote. Please expect a call from the provider relevant to your request shortly.

Thank you for signing up to our blog!

You’ll now receive notifications via email when we publish new content. Don’t worry, we’ll never spam you or share your details with third parties. You’re in control and can unsubscribe at any time (although we hope you’ll stay with us!).